EverBank Field Public Wi-Fi Access Terms and Conditions

Revised August 12, 2016


This sets forth the terms and conditions on which wireless internet access (the “Service”) is provided free of charge to you, a guest, vendor, service provider, licensee, or other person at the stadium currently known as EverBank Field or the surrounding premises (the “Stadium”), where the Jacksonville Jaguars plays home football games.  The Stadium and the Service is owned by the City of Jacksonville and managed by SMG.  The Jacksonville Jaguars is owned and operated by Jacksonville Jaguars, LLC (the “Jaguars”).  You must be a lawfully permitted guest, vendor, service provider, licensee or other lawful patron at the Stadium to use the Service.


By registering and/or using the Service, you accept and agree to these terms and conditions in their entirety.  These terms and conditions may be modified at any time without notice to you.  It is your responsibility to visit this webpage from time to time to determine if these terms and conditions have been updated. Please download and save a copy of these terms and conditions for your records.


If you do not agree to these terms and conditions, do not access or use the Service.


Access to the Service


Your access to the Service is completely at the discretion of the City, SMG, and/or the Jaguars.  Access to the Service may be denied, blocked, suspended, withdrawn, revoked or terminated at any time for any reason, including, without limitation, violation of these terms and conditions, actions that may be lead to liability for the City, SMG and/or the Jaguars, disruption of access to other users or networks, and/or violation of applicable laws, rules or legal requirements.


You agree to have up to date anti-virus software installed on the device accessing the Service.


Information Collected from Your Use of the Service


The City, SMG, the Jaguars, and those authorized by them (including, without limitation, Extreme Networks, Inc. and PCM Sales, Inc. (collectively, the “Authorized Parties”) reserve the right to monitor and collect information from you and your device while you are connected to the Service. Such collected information may be used by the Authorized Parties for business purposes in their discretion, including sharing the information with law enforcement agencies, partners, sponsors, affiliates and vendors of the Authorized Parties.




You acknowledge that:

  1. The Service may not be uninterrupted or free from errors;
  2. Your device may be exposed to viruses or other harmful applications through your access to the Service;
  3. The City, SMG and the Jaguars do not guarantee the security of the Service and that unauthorized third parties may access your computer, device or files or otherwise monitor your connection;
  4. The ability of the City to provide the Service without charge is based on the limited warranty, disclaimer and limitation of liability set forth in this section and it would require a substantial charge if any of these provisions were unenforceable;
  5. The City, SMG and the Jaguars do guarantee the speed or availability of the Service or the compatibility of the Service with any device you use;
  6. The City, SMG and/or the Jaguars may at any point block access to the Service if it deems the access violates the acceptable terms of use outlined below; and
  7. The City, SMG and the Jaguars are not publishers of third-party content that can be accessed through the Service and are not responsible for any opinions, advice, statements, services or other information provided by third parties and accessible through the Service. You are responsible for evaluating such content.


The Service is provided on an “as is,” “as available” basis, without warranties of any kind.  All warranties, conditions, representations, indemnities and guarantees with respect to the Service and the operation, capacity, speed, functionality, qualifications or capabilities of the Service, whether express or implied, arising by law, custom, oral or written statements or otherwise (including, but not limited to, warranty of satisfactory quality, merchantability, fitness for a particular purpose, title, and non-infringement) are hereby overridden, excluded and disclaimed.


Given the limited bandwidth available during an NFL game in the stadium, the Service may be unavailable for certain content and applications to ensure the best performance for the most users. The Service may not be suitable for video downloads, application downloads, software updates, “in-bound” and “outbound” streaming media (including live streaming), downloads of long-form media or other activities that reflect similar capacity usage.


Assumption of Risk


You agree to and hereby assume all risks (including, but not limited to, the risks of damage caused by hackers, worms, Trojans or other viruses) arising from, connected to or resulting from your use of the Service.


Use of the Service


You must not use the Service to access websites or applications or send or receive messages that:

  1. Are defamatory, threatening, intimidating or that could be classified as harassment;
  2. Contain obscene, profane or abusive language or material;
  3. Contain pornographic material;
  4. Contain offensive or derogatory images regarding sex, race, religion, color, origin, age, physical or mental disability, medical condition or sexual orientation;
  5. Contain material that infringes any third party’s rights (including intellectual property rights);
  6. May adversely affect the manner in which the City, SMG or the Jaguars operates its activities at the Stadium;
  7. Invade another’s privacy; or
  8. Are otherwise unlawful or inappropriate.


In addition, music, video, pictures, text and other content on the internet may be copyrighted works and you should not download, alter, e-mail or otherwise use such content unless certain that the owner has authorized its use by you.


You must not use the Service to access—illegally or without authorization—computers, accounts, equipment, or networks belonging to another party, or to penetrate or attempt to penetrate security measures of another system.  This includes any activity that may be used as a precursor to an attempted system penetration, including port scans, stealth scans, or other information gathering activity.


You must not use the Service to distribute viruses, Trojan horses, or other destructive software.


You must not use the Service to send unsolicited messages such as “spam” or “junk mail.”


Access to the Service may not be used for commercial activity.  Any sale, redistribution or other unauthorized dissemination of the Service is prohibited.


The Service may not be used to transmit or otherwise distribute any streaming of any game or gamerelated activities, concert or concert-related activities, or other event or event-related activities (in whole or in part) (the “Works”) to any commercial enterprise, and/or for any public performance or display of such activities.  You agree that you have granted the NFL an exclusive, worldwide, sub-licensable, irrevocable license to all copyrights associated with the Works that are NFL games.


We recommend that you do not use the Service to transit or receive any confidential information or data and should you choose to do so, it is at your own risk.


You must not use the Service to engage in any activity that constitutes or is capable of constituting a criminal offense.


You acknowledge and agree that the City, SMG and/or the Jaguars may be required to provide assistance and information regarding the Service and your use thereof to law enforcement, governmental agencies or other authorities.   


You acknowledge and agree that the Authorized Parties may monitor your activity and any communication you make while you use the Service, and keep a log of Internet Protocol (IP) addresses of any devices that access the Service, the times when they have accessed the Service and the activity associated with that IP address’ use of the Service.


Limitation of Liability


Under no circumstances will any Authorized Party or any of their respective officers, directors, members, managers, employees, agents, partners, and/or affiliates be liable for any consequential, indirect, special, punitive or incidental damages, whether foreseeable or unforeseeable, based on claims relating to or in connection with any use of the Service (including, but not limited to, unauthorized access, damage or theft of the user’s system or data, claims for loss of goodwill, claims for use of or reliance on the Service, stoppage of work, or damage caused to equipment or programs from any virus or other harmful application), or for breach or failure of expressed or implied warranty, breach of contract, misrepresentation, negligence, strict liability or otherwise.  No Authorized Party will be responsible for the configurations, security or files on any device that connects to the Service or for any changes you make to your wireless device’s settings.




You agree to indemnify, defend and hold harmless the Authorized Parties from any claim, liability, loss, damage, cost or expense (including, without limitation, reasonable professional’s fees) arising out of or relating to your use of the Service.  This section does not limit or exclude any other claims or remedies that any Authorized Party may have under these terms and conditions or law.


Other Terms


Any waiver of these terms and conditions will not be effective unless in writing and signed by the party against whom enforcement is sought.


If any provision of these terms and conditions is deemed to be illegal, invalid or unenforceable, in whole or in part, such illegality, invalidity or unenforceability will not affect any other provision of these terms and conditions.


These terms and conditions constitute the entire statement or all terms, conditions and representations between you and the Authorized Parties with respect to the subject matter hereof.


The laws applicable to the interpretation of these terms and conditions shall be the internal laws of the State of Florida without reference to its conflict of law provisions that would cause the application of laws of another jurisdiction.